Terms of Service
लेंसमैन सर्वे सेवा की शर्तें
Effective Date: 2025-10-10
Last Updated: 2025-10-10
Acceptance of Terms / शर्तों की स्वीकृति
By accessing and using Lensman Survey's services, you accept and agree to be bound by the terms and provisions of this agreement. If you do not agree to these Terms of Service, please do not use our services.
These Terms of Service are governed by Indian laws including the Information Technology Act, 2000, Indian Contract Act, 1872, and other applicable regulations.
Services Provided / प्रदान की गई सेवाएं
Surveying Services / सर्वेक्षण सेवाएं
- Drone Surveying: Aerial mapping and surveying using advanced drone technology
- Topographic Mapping: Detailed terrain and elevation mapping services
- Aerial Inspection: Infrastructure and site inspection from aerial perspectives
- Excavation Machinery Rental: Equipment rental for construction and mining projects
User Obligations / उपयोगकर्ता दायित्व
Client Responsibilities / ग्राहक जिम्मेदारियां
- Accurate Information: Provide accurate and complete information for service delivery
- Site Access: Ensure proper access to survey sites and necessary permissions
- Safety Compliance: Comply with all safety regulations and guidelines
- Payment Terms: Make timely payments as per agreed terms
- Legal Compliance: Ensure all necessary permits and approvals are in place
Service Delivery / सेवा वितरण
Timeline and Quality / समयरेखा और गुणवत्ता
We strive to deliver services within agreed timelines. However, delays may occur due to:
- Adverse weather conditions
- Technical equipment issues
- Regulatory or permission delays
- Force majeure events
We maintain high-quality standards and will re-survey if results do not meet agreed specifications.
Payment Terms / भुगतान की शर्तें
Pricing and Payment / मूल्य निर्धारण और भुगतान
- Quotations: All prices are quoted in Indian Rupees (INR) and are subject to applicable taxes
- Advance Payment: 50% advance payment required before project commencement
- Final Payment: Balance payment due upon project completion and data delivery
- Payment Methods: Bank transfer, UPI, or other agreed methods
- Late Payments: Interest may be charged on overdue payments as per applicable laws
Intellectual Property / बौद्धिक संपदा
Data Ownership / डेटा स्वामित्व
Upon full payment, clients receive rights to use survey data for their intended purposes. However:
- Lensman Survey retains copyright to raw data and processing methods
- Clients may not resell or redistribute survey data without written permission
- We may use anonymized project data for marketing and portfolio purposes
- Proprietary technology and methodologies remain our intellectual property
Limitation of Liability / दायित्व की सीमा
Service Limitations / सेवा सीमाएं
Lensman Survey shall not be liable for:
- Indirect, incidental, or consequential damages
- Loss of profits or business opportunities
- Decisions made based on survey data without independent verification
- Third-party claims arising from client's use of survey data
- Damages exceeding the total project value
Confidentiality / गोपनीयता
Data Protection / डेटा सुरक्षा
We maintain strict confidentiality of client information and project data:
- Project details and survey data are kept confidential
- Data is stored securely with appropriate access controls
- Information is not shared with third parties without consent
- Employees and contractors sign non-disclosure agreements
Termination / समाप्ति
Contract Termination / अनुबंध समाप्ति
Either party may terminate services under the following conditions:
- Mutual Agreement: Both parties agree to terminate
- Breach of Terms: Material breach of contract terms
- Non-Payment: Failure to make payments as agreed
- Force Majeure: Circumstances beyond reasonable control
Upon termination, payment is due for work completed up to the termination date.
Dispute Resolution / विवाद समाधान
Resolution Process / समाधान प्रक्रिया
In case of disputes:
- Negotiation: Parties will first attempt to resolve through good faith negotiation
- Mediation: If negotiation fails, disputes may be referred to mediation
- Arbitration: Unresolved disputes will be settled through arbitration in Bikaner, Rajasthan
- Jurisdiction: Courts in Bikaner, Rajasthan shall have exclusive jurisdiction
Amendments / संशोधन
We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting on our website. Continued use of our services after changes constitutes acceptance of modified terms.
For significant changes, we will notify clients via email or other appropriate means.
Contact Information / संपर्क जानकारी
Headquarters / मुख्यालय
Company: Lensman Survey Pvt. Ltd.
Address: D-754 Murlidhar Vyas Colony
City: Bikaner
State: Rajasthan
Pin Code: 334001
Contact Details / संपर्क विवरण
Email: lensman@lensmansurvey.com
Phone: +91 9462195574
WhatsApp: +91 9462195574
Support Hours: Monday-Saturday, 9:00 AM - 6:00 PM IST