Privacy Policy

लेंसमैन सर्वे गोपनीयता नीति

Effective Date: 2025-10-10

Last Updated: 2025-10-10

Introduction / परिचय

Lensman Survey ("हम," "हमारा," or "हमें") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mining lease management mobile application.

This Privacy Policy is governed by Indian laws including the Information Technology Act, 2000 and associated rules.

Information We Collect / जानकारी जो हम एकत्र करते हैं

Personal Information / व्यक्तिगत जानकारी

  • Account Details: Name, email address, mobile number
  • Business Information: Company name, business details, GSTIN (if applicable)
  • Identity Verification: Aadhaar number (for verification only), PAN card, business license
  • Bank Details: For payment processing (secured via Razorpay)

Mining Lease Information / खनन पट्टा जानकारी

  • Property Details: Mining site information, location, mineral type
  • Legal Documents: Lease documents, NOCs, environmental clearances
  • Site Images: Photographs of the mining site and related documentation
  • Geological Data: Geological survey data (if available)

Technical Information / तकनीकी जानकारी

  • Device Information: Device type, operating system, unique identifiers
  • Location Data: State and district level location (with your consent)
  • Usage Analytics: App usage patterns, features used

Grievance Redressal / शिकायत निवारण

Grievance Officer / शिकायत अधिकारी

Name: Ankit Sharma

Designation: Chief Privacy Officer

Email: grievance@lensman.app

Phone: +91 9462195574

Address: D-754 Murlidhar Vyas Colony, Bikaner, Rajasthan, 334001

Contact Information / संपर्क जानकारी

Headquarters / मुख्यालय

Company: Lensman Survey Pvt. Ltd.

Address: D-754 Murlidhar Vyas Colony

City: Bikaner

State: Rajasthan

Pin Code: 334001

GST Number: [YOUR GSTIN HERE]

Contact Details / संपर्क विवरण

Email: privacy@lensman.app

Phone: +91 9462195574

WhatsApp: +91 9462195574

Support Hours: Monday-Saturday, 9:00 AM - 6:00 PM IST